Otto Frei.
Quality Jewelry Supplies for Generations - Since 1930
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International Shipping Options

The most common question is do we make International Shipments and what is the cost? Yes, we ship to most countries and we use Express Mail International Service (EMS Mail) and Priority Mail.

Small watch parts orders for under $75.00 worth of watch parts can be shipped to most international countries by International First Class Mail. The cost of this service for most countries of a letter weighing 8 ounces or less would be $25.95. Just place your small parts order of less than $75.00 on-line Select EMS mail and request in the order comments box that you want International First Class Mail and we will adjust the cost of you order, when we process your payment at the time of mailing the goods.

When you place an order on-line only a hold is placed against your credit card, which is not cashed in by us until we are ready to ship. International customers please wait 24-48 hours to receive an emailed invoice from us and tracking information.

Alaska and Hawaii shipments will be made by Priority Mail with insurance. Please select the FedEx Saver box and the cost of mailing the items will be adjusted. Payment Methods We take Credit Cards. Our preferred method of customer payment is to take credit cards and to keep you as a valued customer. You will be assigned a customer number. The credit cards we take are American Express, Discover, Master Card and Visa

We also take Money Orders and International Postal Money Orders.

At this time we do not take PayPal.

Bob Frei
Otto Frei, Watch Parts Since 1930
Customers Entrance
126 2nd St. Oakland, California 94607
Mailing Address: PO BOX 796, Oakland Ca. 94604
Freight Shipment Address: 119 3rd St. Oakland Ca. 94607 USA

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For stock checks on watch parts not listed on the site please call the watch material department at 510-832-0355 ext 3., Monday to Friday 9 AM to 5 PM Pacific Standard Time Zone.
Stock Checks For Watch Movement & Watch Case Parts

Security/Privacy/Return Policy

United States
510.832.0355 EXT. 3
800.900.3734 (fax)

510.832.0355 EXT. 3
510.834.6217 (fax)